When Susan Fox joined White Plains Hospital in 2010 as senior vice president of administration, a slew of obstacles awaited her: declining revenues, rising expenses, and an industry in flux due to the Affordable Care Act. But she was up for the challenge. By 2013, Fox was named as the hospital’s president, and, in 2015, when she takes over for longtime CEO Jon B. Schandler, she will become the first female CEO of an acute care hospital in the county.
Clearly, she’s doing something right.
That “something” is her vision for redefining community healthcare. “The mission is to bring more care locally to our community,” Fox explains, citing the cardiac catheterization lab the hospital recently added as an example. “Having services like these available locally means patients can start care sooner, and are more likely to have better outcomes.”
In just four years at the hospital, Fox, who lives in Larchmont, has spearheaded numerous major projects: expanding a cancer care clinical research program; creating White Plains Hospital Physician Associates, a physician network that has grown from 11 doctors in 2011 to 48 today; a $100 million upgrade to the hospital’s campus; and, perhaps most importantly, the hospital’s recently approved affiliation with Montefiore Medical Center. “We are entirely aligned in our goals,” says Fox of the strategic partnership. “We have a good formula for combining what we’ve always done here with what Montefiore is able to bring to the table.”
It’s been a wild ride for Fox. Raised on Long Island, Fox was the first of her family to graduate college. (She earned a BS in nursing from Columbia University.) She worked as a pediatric intensive-care nurse; earned an MBA in healthcare administration; worked for nine years as a healthcare consultant at Ernst & Young; and spent 14 years in senior executive positions at North Shore-LIJ Health System, all before bringing her skills to White Plains Hospital.
“Without doubt, Susan’s leadership will ensure the future success of our organization for years and years to come,” says Schandler.