Is Virtual Hiring Good or Bad for Business?

AdobeStock/bizvector

COVID-19 imposed new conditions on hiring practices — but is that necessarily a bad thing? Three Westchester-based hiring executives share their thoughts on virtual hiring — now and for the future.

Photo courtesy of Allison Madison

Allison Madison

President/CEO
Madison Approach Staffing,Elmsford

“[Prior to the outbreak,] hiring by committee was increasingly happening, with three, four, even five in-person interviews scheduled. Add to that commutation demands on the applicant, and you can see how the traditional model could be both inconvenient and time-inefficient. Also, most companies conduct the process backward. Most people do the interview upfront, often because they are hiring for [personal] affinity, not for skills or job fit. I do the reverse: I’ll process the [paperwork] and do a brief phone interview first; toward the end, I’ll do a more in-depth interview. What people need to remember is that there’s almost no correlation between interviewing and job performance. So, virtual hiring can be a much better fit for a wide variety of companies.”

- Advertisement -
Photo courtesy of Pam Peterkin-White

Pam Peterkin-White

Vice President, Human Resources
United Hebrew of New Rochelle, New Rochelle

“We used to do practically all of our interviews in-person. The pandemic obviously made that impossible, so around the end of March, we started doing all our first-round interviews (and sometimes second-round interviews) via Zoom or FaceTime, and for those who made it to the second round, we’d have them come in to meet with a hiring manager. What this did, which turned out well, is force us to look for a certain level of computer literacy, a practice we’ll retain going forward. It also seems to have made the interview process a lot faster than with in-person interviews. At this point, I’m 99 percent certain we will retain virtual interviews for at least the first-round applicants.”

Photo courtesy of Joseph Saccomano

Joseph A. Saccomano Jr.

Office Managing Principal, New York Metro
Jackson Lewis, White Plains

“In an environment where we have both in-person and remote options available to us, we will choose in-person over remote wherever possible. I’m also a firm believer that in-person training is superior to remote training. Here’s why: Whether it’s antidiscrimination or sexual-harassment training, or training on our systems, you get more questions when it’s in-person — and it’s the questions that show you whether you’ve gotten across your message. Ultimately, whether it’s an attorney or support staff, it says a lot that [applicants] want to make the effort to meet us in-person.”

Our Wine & Food Festival returns June 4-9!

Our Wunderkinds event takes place on May 23!

Our Best of Business Ballot is open through May 15!

Our Healthcare Heroes Awards event takes place on May 9!

Our Westchester Home Builders Awards take place on April 4!

Our Diversity, Equity & Inclusion Forum is March 14!

Unveiled: A Boutique Bridal Brunch is February 25!

Our Best of Westchester Elimination Ballot is open through March 6!

Holiday flash sale ... subscribe and save 50%

Limited time offer. New subscribers only.