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The county’s virtual healthcare footprint grew exponentially during the pandemic. Here’s a numerical glimpse at how our local providers stepped up to meet the demand.
White Plains Hospital (WPH)
25,000: number of “tele-visits” conducted by WPH between the end of March and the end of June 2020
250: number of clinicians delivering virtual care via WPH’s Virtual Connect system
<10: number of days required to retrain clinicians to deliver virtual care to patients, including consultations and follow-ups
WMCHealth
300: percent increase in use of telehealth within the past five years (prior to the pandemic)
5,500: square footage of WMCHealth’s eHealth operations center
20: number of multimedia stations equipped with the latest telehealth tech and software
$7,000,000: WMCHealth’s initial investment in its eHealth program
CareMount Medical
6: average daily telehealth visits prior to pandemic
1,500: average daily telehealth visits at the height of the pandemic
40: size of staff required to run Caremount’s Virtual Assistance Center day and night
Montefiore Health System (includes WPH and New Rochelle Hospital)
>10,000%: increase in monthly telehealth use pre-COVID vs. peak COVID
2,032: the number of providers trained to conduct telehealth visits
>$1,000,000: technology costs to enhance telehealth capabilities during the pandemic surge
Westmed Medical Group
200: number of Westmed providers rendering virtual care to patients at the height of the pandemic
14: number of days to evaluate, pilot, train providers, and deploy its Virtual Visit program
20-50: average number of virtual visits per month prior to the U.S. outbreak of COVID-19
15,000: current monthly average of virtual visits (as of Sept)
