Learning & Development Associate
Westmed Medical Group
As an aspiring graphic designer, Jayna Tartaglia always imagined herself working at a magazine. But after the Rye Brook native graduated from Connecticut’s Sacred Heart University in 2016 and won a job as a training coordinator at Westmed Medical Group, she found she enjoyed the world of healthcare, even though she doesn’t work directly with patients.
“I really enjoy that we’re so patient-centric,” says Tartaglia. “Being there and caring for our patients is the most interesting and rewarding component.”
When Tartaglia learned Westmed needed an e-learning development designer in early 2019, she stepped up and took on the newly created role as the company’s first-ever learning-and-development associate, embarking on the redesign of training programs for Westmed’s 1,100 employees.
That has enabled her to tackle some high-visibility projects. She redesigned all of Westmed’s compliance courses to make them more aesthetically pleasing and user-friendly. She’s already completed redesigns for 11 out of 15 topics, with plans to roll out the remainder this year. And, according to Westmed, her courses have the highest completion rates of any in the medical group’s portfolio. “It feels incredible that the whole company sees something I worked so hard on,” she says.
Tartaglia recently won the Westmed Diamond Award for team members whose accomplishments have made a significant impact. She plans to continue to challenge herself to look at her work as creatively as possible. “In this role, you really have to focus on looking at things from a different angle,” she says.